Privacy Policy

Digital Delivery Academy ("we", "us") is committed to protecting your personal data. This policy explains what we collect, why, and what your rights are.

Who we are

Digital Delivery Academy is a UK training provider and ILM Approved Centre, accredited by City & Guilds. You can contact us about anything in this policy at chris@digitaldeliveryacademy.com.

What we collect and why

• Email address, when you download a free guide or template, or register for a webinar. We use it to send you the resource you asked for and occasional useful content about project management and our courses. Lawful basis: consent.
• Name and contact details, when you enquire about or enrol on a course. We use them to run your enrolment, deliver the course and process your qualification with ILM / City & Guilds. Lawful basis: contract.
• Basic technical data (such as pages visited) collected by our hosting provider for site operation and security. Lawful basis: legitimate interest.
• Assessment. When you complete the assessment on this website, we collect your first name, last name and email address, the answers you give, the score and band the page calculates, and the source tag on the link you arrived from. We use these so you can see your result on the page and so Digital Delivery Academy can read the submission. They are stored with the other form submissions on this site (Netlify Forms), and are visible to us and to our hosting provider (who processes data on our instructions). The marketing box is optional and starts unticked. If you tick it, we may send occasional useful content about project management and our courses. If you leave it unticked, we still store the assessment and that is not a marketing sign-up.

What we never do

• We never sell your data to anyone.
• We never share your details with third parties for their marketing.
• We never send you marketing you have not signed up for, and every email includes an unsubscribe option that works.

Who we share data with

Only where needed to deliver what you have asked for: our email and hosting providers (who process data on our instructions), and ILM / City & Guilds where required to register and certify your qualification.

How long we keep it

Marketing contacts: until you unsubscribe or ask us to remove you. Assessment submissions: 12 months, then deleted. Learner records: as long as required by our awarding body obligations, then deleted.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent at any time. Email chris@digitaldeliveryacademy.com and we will act on it promptly. You also have the right to complain to the ICO at ico.org.uk.

Cookies

This site does not set marketing or tracking cookies. Any cookies used are strictly necessary for the site to function.